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Recruitment

We are seeking a suitable candidate for our Customer Services Administrator role at DSD Academy:

Job TitleCustomer Services / Administrator  
Status  Part time shifts shared, starting with 6 month trial
HoursWorking hours = TBC      
Salary  Negotiable
Location  DSD Academy, Alderton Crescent, Hendon, NW4 3XU + satellite location (Edgware) – you need to be locally based
About DSD Academy    A multi discipline, full time, purpose built training centre for self defence, combat sports, martial arts and fitness.  
Start DateASAP
Job Desc          All rounder :
– based at our Reception desk: answer incoming calls / greet customers/visitors – deal with class/booking enquiries/registrations/payments.
– maintain excellent customer rapport/make outgoing calls or send emails to online enquirers/previous members
– assist with our health & safety measures  – responsible for opening / closing up of the building
– general office duties/tasks as they arise  
Qualifications / Skills    Good communicator (verbal + written)
IT Skills  IT Literate, MS Outlook + Excel
Background    Ideal = someone who has previously worked within a customer service and/or sales role
Personality      Common sense essential, able to work independently. Clear spoken voice, bright, articulate. Competent, warm/personable, can-do attitude, enthusiastic, self-motivated, flexible,  punctual, reliable.
TrainingYou will be trained on our database system

To apply, send your CV to info@dsdacademy.co.uk