Recruitment
We are seeking a suitable candidate for our Customer Services Administrator role at DSD Academy:
| Job Title | Customer Services / Administrator |
| Status | Permanent role, part time shifts shared, starting with 3 month trial |
| Hours | Working hours = TBC – approx: Mon, Wed, Thu: 4pm – 9 or 10pm Tue: 10am – 3pm Fri: 8.45am – 1.45pm, 7.15-8.45pm Sat: 8.45am – 2.45pm |
| Salary | £9/hour |
| Location | DSD Academy, Alderton Crescent, Hendon, NW4 3XU – you need to be locally based |
| About DSD Academy | A multi discipline, full time, purpose built training centre for self defence, martial arts and health & fitness |
| Start Date | April-May, flexible start date. Training to be arranged prior to start date |
| Job Desc | All rounder : – based at our Reception desk: answer incoming calls / greet customers/visitors – enquiries are usually to do with booking classes/taking payments/giving info about our training systems/finding our location. – maintain excellent customer rapport/make outgoing calls or send emails to online enquirers/previous members – registrations / keep our database system updated – ensure /assist with our health & safety measures – responsible for opening / closing up of the building – general admin duties/tasks as they arise |
| Qualifications / Skills | Good communicator (verbal + written) GCSEs (essential), A-Levels/higher education (ideal) |
| IT Skills | IT Literate, MS Outlook, Word + Excel Competent with tablet technology |
| Background | Ideal = someone who has previously worked within a customer service and/or sales role |
| Personality | Common sense essential, able to work independently. Clear spoken voice, bright, articulate. Competent, warm/personable, can-do attitude, enthusiastic, self-motivated, flexible, punctual, reliable |
| Training | You will be trained on our database system |
To apply, send your CV to office@dynamicselfdefence.com