Disclaimer - last updated 30/03/21
DSDA complies with the requirements of data protection and the General Data Protection Regulation (GDPR) legislation.
What information do we collect?
The types of personal information we collect from you will depend on the circumstances of collection and the type of service that you request. For example, when you want to book a class/membership or buy a product either from this website, by email, social media or telephone contact we may collect details such as your name, email address, shipping address, billing address and other information relevant to your booking/purchase. If you attend our classes, then we will record your attendance records, your grading results where applicable, your medical details and any special conditions you have informed us of that we need to know about to keep you safe in our classes. Photography – before we take or use any photographs we will ask you, or a parent if you are under 18 years old, to give permission for us to take and use pictures of you. We might use your pictures for promotional purposes on posters, leaflets, social media or on our website.
How we collect information
We may collect personal information about you when you visit our website, visit us in person or contact us by any other means. We do not collect any personal information that you have not provided us with. We consider that your consent for us to collect your information is granted when you complete the fields necessary to facilitate a transaction through this website, contact us to request information about our products or services, or from our forms you complete on attendance to classes.
How we use your personal information
Usually, we collect your personal information for the following purposes:
To facilitate your access to our website, products and services
To provide classes and / or deliver products you have ordered from us
To provide you with information about our products and services
Disclosure of personal information to third parties
We may disclose your personal information to others for the purpose for which the information was collected or for related purposes, for example to arrange insurance for your training, complete a transaction on your behalf or provide you with a product you purchased. We engage third party contractors to perform services for us which involves handling personal information to :
facilitate your class and product bookings within a customer database management software
provide electronic funds transfer, credit card processing and related services
The security of your personal information
We take all reasonable steps to keep secure any information we have about you which we will not trade, rent or sell. Personal information may be stored both electronically on our computer system and cloud and on paper within secured storage structures. Firewalls, encryption, passwords, anti-virus software and email filters are used to protect all our electronic information.
How long we keep your personal information
We keep it for as long as we need it to help us provide our service to you; that is – for the continuation of your membership, and relevant data for a period of 10 years – as people often resume classes after a break and therefore your archived information can be restored.
Resolving your concerns
If the information we are collecting is information that you can choose not to give, you can tell us to stop collecting it at any time. If you have any questions about how your personal information is collected or used, please feel free to contact us. We will respond to your query as soon as possible.